Privacy policy
Terms of Service
Effective Date: January 30, 2026
OVERVIEW
Welcome to LumaClear. The terms “we”, “us” and “our” refer to LumaClear. We operate this website and store, including all information, content, features, tools, products and services (the “Services”) to provide you with a curated skincare shopping experience. Our store is powered by Shopify.
By visiting or purchasing from our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Services.
SECTION 1 – ACCESS AND ACCOUNT
You must be at least the age of majority in your jurisdiction to use this site. You are responsible for maintaining your account credentials and for all activity under your account.
You may not transfer or resell your account.
SECTION 2 – OUR PRODUCTS
We strive to accurately display our products. However, colors and appearance may vary by device.
All product descriptions are subject to change at any time. We reserve the right to discontinue products or limit quantities.
You agree to perform a patch test prior to first full application of any skincare product.
SECTION 2A – SKINCARE & MEDICAL DISCLAIMER
LumaClear products are cosmetic skincare products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Statements on this website have not been evaluated by the U.S. Food and Drug Administration.
Individual results vary. Skin types and sensitivities differ. You are solely responsible for reviewing ingredient lists and performing a patch test before use.
By purchasing and using LumaClear products, you acknowledge that LumaClear is not responsible for allergic reactions, skin sensitivities, misuse, overuse, combination with other products, or failure to follow instructions.
If irritation occurs, discontinue use immediately and consult a healthcare professional.
SECTION 3 – ORDERS
Placing an order is an offer to purchase. We may accept or decline any order.
Orders cannot be canceled once accepted.
We reserve the right to cancel orders suspected of resale, redistribution, or export. Products are sold for personal use only.
Fraudulent chargebacks for confirmed deliveries will be pursued to the fullest extent of the law.
Returns and exchanges are governed solely by our Refund Policy.
SECTION 4 – PRICES AND BILLING
Prices may change without notice. Posted prices do not include taxes or shipping unless stated.
You agree to provide accurate billing and payment information and authorize charges to your payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. Once transferred to the carrier, risk of loss passes to you.
We are not responsible for carrier delays or customs issues.
SECTION 6 – INTELLECTUAL PROPERTY
All content, branding, images, text, and materials are owned by LumaClear and protected by intellectual property laws. You may not reproduce or use them without permission.
SECTION 7 – OPTIONAL TOOLS
Third-party tools are provided “as is” without warranties.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
All purchases are made with LumaClear, not Shopify. Shopify bears no liability for transactions.
SECTION 10 – PRIVACY
Your information is governed by our Privacy Policy and Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
Any feedback or submissions grant LumaClear a perpetual, royalty-free right to use that content.
SECTION 11A – TESTIMONIALS, REVIEWS & BEFORE-AFTER IMAGERY
Testimonials and images represent individual experiences. Results vary and are not guaranteed.
By submitting photos, reviews, testimonials, or tagging LumaClear publicly, you grant LumaClear the right to use this content for marketing and promotional purposes.
SECTION 12 – ERRORS
We may correct errors or cancel orders if information is inaccurate.
SECTION 13 – PROHIBITED USES
You may not misuse the Services or violate laws while using them.
SECTION 14 – TERMINATION
We may terminate access at any time.
SECTION 15 – DISCLAIMER OF WARRANTIES
Services and products are provided “as is” without warranties of any kind.
SECTION 16 – LIMITATION OF LIABILITY
LumaClear shall not be liable for any indirect, incidental, or consequential damages.
This includes, without limitation, claims related to skin irritation, allergic reactions, sensitivities, or adverse effects arising from cosmetic or skincare product use.
SECTION 17 – INDEMNIFICATION
You agree to indemnify LumaClear against claims arising from your misuse of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision is unenforceable, the rest remains valid.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and LumaClear.
SECTION 20 – ASSIGNMENT
We may assign these Terms at any time.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the State of California. Any disputes shall be resolved exclusively in California courts.
SECTION 22 – CHANGES TO TERMS
We may update these Terms at any time. Continued use constitutes acceptance.
SECTION 23 – CONTACT
Questions: info@lumaclear.us