Terms of service
Privacy Policy
Effective Date: January 30, 2026
LumaClear (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lumaclear.us (the “Site”) or otherwise use our Services.
Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
- Web browser, IP address, time zone
- Cookies installed on your device
- Pages or products you view
- How you interact with the Site
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing and shipping address
- Payment information
- Email address
- Phone number
We may also collect information if you:
- Sign up for emails or SMS
- Submit reviews, photos, or testimonials
- Contact customer support
2. How We Use Your Information
- We use your information to:
- Process orders and payments
- Provide shipping and order updates
- Communicate with you
- Screen orders for fraud or risk
- Improve our website and marketing
- Send marketing emails or SMS (only if you opt in)
- Use customer reviews, testimonials, or tagged content for marketing
3. Shopify & Third-Party Processing
Our store is hosted by Shopify. Your data is stored through Shopify’s secure servers and protected by industry-standard security.
We share information with trusted third parties to operate our business, including:
- Shopify (store platform)
- Payment processors
- Shipping carriers
- Email and SMS platforms
- Advertising partners (Meta, Google, TikTok, etc.)
These partners may use cookies, pixels, and tracking technologies to measure performance and personalize ads.
4. Cookies, Pixels, and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Understand how you use our site
- Improve user experience
- Measure advertising performance
- Show relevant ads on other platforms
You can control cookies through your browser settings.
5. Marketing Communications
If you opt in, we may send you emails and SMS messages about products, promotions, and updates.
You may unsubscribe at any time by clicking “unsubscribe” or replying STOP to SMS messages.
6. Testimonials, Reviews, and User Content
If you submit reviews, photos, testimonials, or tag LumaClear on social media, you grant us permission to use that content for marketing and promotional purposes.
7. Sharing Your Information
We do not sell your personal information.
We share information only with service providers necessary to operate our business or when required by law.
8. Data Retention
We retain your information for our records unless you request deletion.
9. Your Rights (California & International Users)
If you are a California resident, you have the right to:
- Request access to your personal data
- Request deletion of your data
- Know what data we collect and why
If you are located outside the United States, your information may be transferred to and processed in the U.S.
To exercise your rights, email info@lumaclear.us.
10. Data Security
We use industry-standard safeguards to protect your personal data. However, no method of transmission over the Internet is 100% secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
12. Contact
For questions or data requests, contact: